Inclusive and

Accessible Learning

We’re fully committed to breaking down barriers to creative learning and professional development. Here’s how we ensure everyone has the tools and support they need to learn new skills in our online classroom.

Our mission

We believe premium CPD training and education should be accessible to everyone. That’s why we work to remove as many barriers as possible, whether geographical, financial, or cultural. We’re committed to supporting students with chronic illnesses, neurodivergence, disabilities, anxiety, and other mental health challenges, ensuring an inclusive learning experience for all.

Our asynchronous courses are delivered 100% online, and our platform is built to meet internationally recognised accessibility standards. We ensure compatibility with a wide range of assistive technologies to support diverse learning needs – lots more detail on this below.

We also understand that accessibility goes beyond technology. We encourage students to confidentially share any personal circumstances or needs with the course team so we can provide tailored support.

We regularly consult our students and experts and update our courses and platform based on their feedback and advice, striving to set the standard for accessible online teaching. If you have specific needs or suggestions for improvements, please share them with us.

We offer bursaries supporting individuals from marginalised communities and those facing socio-economic barriers. Visit our funding page for full details.

Accessible online classroom

Our courses are 100% online, and mostly asynchronous, allowing you to work at your own pace and fit learning around your week.
Compatible with screen readers and read-aloud software for visually impaired students or anyone who prefers auditory learning
Mobile-friendly, so you can learn on the go or from settings that suit your comfort
Built to internationally recognised standards for compatibility with as a wide range of accessibility tools – including new and emerging technologies. Accessibility toolbar has options to:
- Adjust text size
- Select dyslexic-friendly fonts
- Modify colour palettes to suit your needs (such as pastel colours to reduce eye strain)

Inclusive learning materials

We don’t rely on video-learning or live Zooms
Captions and transcripts for videos, for Deaf and hearing-impaired students, and anyone who finds it easier or prefers to read rather than watch
Transcripts for all podcasts and audio materials
PDF extracts optimised for screen readers
British Sign Language (BSL) and American Sign Language (ASL) interpreters available for live Zoom sessions on request
Transcripts and captions for live sessions on request

Flexible assignment submissions

Study and complete assignments at a time to suit you
No need to be online or live at a set time – although there are opportunities to do so
All live sessions recorded and available for playback
Submit assignments as audio or video files, as well as in text form – whichever works best for you

Thoughtful course design

Short, introductory videos help you navigate the platform and key features
Clear navigation tools and manageable content chunks to reduce cognitive load
Content broken up visually, with narrow columns, alternating colours and clear design patterns, where possible
Content warnings on readings and extracts, where necessary
Ongoing accessibility feedback and focus groups with students and staff who are neurodivergent and/or have chronic illnesses and disabilities

Experienced support team

Tutors and moderators with extensive experience supporting students with diverse needs, including neurodivergence, chronic illness and disabilities
Proactive signposting to additional resources and support services, including mental-wellness resources
Staff trained in mental health first aid
Tutors and course team open about their own neurodivergence and chronic illness – for empathy with learners’ needs and constant feedback on the teaching model and content presentation